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Changing the admin email address

  • KFrancis
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3 years 2 weeks ago #214449 by KFrancis
Changing the admin email address was created by KFrancis
In "General Survey Settings" I have changed the "Admin. email:" address from my own as the "Survey owner:" to another individual in our organization who needs to now receive the notifications when a survey has been completed.... however, this individual is not receiving these emails from Lime Survey. Is this a glitch in the system or should the system recognize the new email address? See attachment showing me as Survey owner (Kirk Francis) and my colleague (Jim Muggleton) as the individual who I now want to receive notifications. Thanks.  
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  • Joffm
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3 years 2 weeks ago #214450 by Joffm
Replied by Joffm on topic Changing the admin email address
Did you clear the asset cache?

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3 years 2 weeks ago #214451 by KFrancis
Replied by KFrancis on topic Changing the admin email address
Not sure how to do that. Would appreciate instructions on that process. Thanks.
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3 years 2 weeks ago #214454 by Joffm
Replied by Joffm on topic Changing the admin email address
Sorry, I missed that you set it on survey level, not in "Configuration / Global Settings

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  • DenisChenu
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3 years 2 weeks ago #214467 by DenisChenu
Replied by DenisChenu on topic Changing the admin email address
Maybe no email was sent ?

Else did you try sending an email to pone of adress and check the header ?

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