Export responses to SPSS

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6 months 6 days ago #213387 by krojQu
Hello,
I have a problem with exporting responses from one of the surveys. After clicking "export syntax" and "export data" nothing is downloaded. For other polls of other users, everything is fine. I don't know what settings are making it impossible to download this.
Please help me quickly. LimeSurvey
Version 3.25.17+210309
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6 months 6 days ago #213390 by krojQu
Replied by krojQu on topic Export responses to SPSS
Futhermore I find this error in Survey menu - Responses
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6 months 6 days ago #213398 by holch
Replied by holch on topic Export responses to SPSS
Is this a very large survey. Large can be influenced by the number of questions as well as the number of participants. So depending on your settings of PHP, Limesurvey might run into a limit (e.g. time a process can take, or MB a process can ocupy). This would be my first guess.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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6 months 6 days ago #213443 by krojQu
Replied by krojQu on topic Export responses to SPSS
It's not a problem, this survey has parameters: partial 225/ full 203/ total 428.

Another survey that has more questions and answers partial 697/ full 180/ total 877, I can retrieve the answers without any problems, no errors.

Please help how I can get the results from this survey and get rid of these errors, because they are probably the cause of the errors.

P.S. I am using also ComfortUpdate plugin to do automatic updates

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6 months 6 days ago #213444 by krojQu
Replied by krojQu on topic Export responses to SPSS
P.P.S. In this survey user have 100 questions and 7 groups.
In another survey another user have 147 questions and 5 groups and without errors

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6 months 6 days ago #213445 by Joffm
Replied by Joffm on topic Export responses to SPSS
Hi,
the error message addresses one question.
Did you check if there is something unusual in the answers of this question (ID 1124) in the shown responses?

Joffm


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6 months 6 days ago #213446 by krojQu
Replied by krojQu on topic Export responses to SPSS
There is no question about ID 1124 in this survey

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6 months 6 days ago #213448 by krojQu
Replied by krojQu on topic Export responses to SPSS
I tried to complete the questionnaire myself and at the end I get an error after sending: The property "SurveyDynamic.138577X44X1101other" is not defined.
(Question and errors in the attachment)
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6 months 5 days ago #213469 by krojQu
Replied by krojQu on topic Export responses to SPSS
Have you any idea?
Student did this survey as part of her master's thesis and it is very important that she has results. I don't know what's wrong with this question ...

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6 months 5 days ago #213477 by holch
Replied by holch on topic Export responses to SPSS
No, we have no idea right now, otherwise we would have told you what the problem is. We are not trying to hide solutions... ;-)

We are trying to find out what the problem could be.

First of all, try to export to Excel or CSV. If this works, she will have the results and can import it into SPSS as well.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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