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at which stage i need to setup the email-configuration

  • wpfan2099
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4 years 4 months ago #211516 by wpfan2099
hello dear experts, 

i started using limesurvey some days before. 

i have created a test-survey which should run within our company 

my team-mates (20 people) are the respondents. 

quesion: should i configure the email-settings (see below) to run such a survey. 
Note; i know all the guys - i send them a e-Mail and they should come to the Limesurvey-Webpage and take part in the survey. so i guess that i do not need to configure the settings!?  (cf. www.limesurvey.org/manual/Optional_settings#Email_Settings ) do i!?



Additional: 
if i (within the next few weeks) am trying to setup gmail to send me email notifications when the survey is filled. I want to notify the user and the admin both.
should i do this with the help of this manpages;  cf. www.limesurvey.org/manual/Optional_settings#Email_Settings  

I am on a Linux-Server-installation (OpenSuse) 
We have got the option to do this with SMTP settings: 
For testing I fill out the form myself and wait for the test-email to come.

My settings for gmail are:

smtp.gmail.com:587
my username
my password
TLS

limesurvey uses phpmailer /(and SMTP) to send the emails as far as I know.

recap: the two questions are the following;

1.do i need to setup email-conditions within the global settings of Limesurvey!? 
So unless you do not want to mail the results to the respondents - you do not have to configure the email-settings. 

for example such a usecase: 
With my company we are thinking about starting a survey.rutertafjord It should be freely accessible to all people who come to our
website and the customers are allowed to take the survey as many times as they want, there should be no limit here.


and besides this and furthermore: just in case of extending the services: If i need to configure the mail-settings.- 

I am on a Linux-Server-installation (OpenSuse) 

We have got the option to do this with SMTP settings: 
For testing I fill out the form myself and wait for the test-email to come.

My settings for gmail are:

smtp.gmail.com:587
my username  - this is the username... 
my password - this is the passwd for the mailaccount!?


Actually, The email notification just not work in general to me. I tried not set any condition and just enter an email address under  "Send basic admin notification email to:" and when I finish a form I don't get any email.

Look forward to hear from you 

regards 


 
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  • holch
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4 years 4 months ago #211540 by holch
So all this text to ask:
1. Should I setup email for Limesurvey?
2. If I do so, should I use the settings given in the manual.

1. YES if you want Limesurvey to send emails (invitations, notifications, password reset, etc.), NO if you don't.
2. YES.

But Gmail is tricky. You probably need to make Gmail accept Limesurvey as a trusted application. There is some setting somewhere if I remember right. But Gmail is not the best way to send mass mails (depends on how many participants you have) and has some daily and hourly limits for sending emails.

Help us to help you!
  • Provide your LS version and where it is installed (own server, uni/employer, SaaS hosting, etc.).
  • Always provide a LSS file (not LSQ or LSG).
Note: I answer at this forum in my spare time, I'm not a LimeSurvey GmbH employee.
The following user(s) said Thank You: wpfan2099
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  • wpfan2099
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4 years 4 months ago #211552 by wpfan2099
hi there - good day dear Holch,

first of all: many thanks for the quick reply with all the infos - Usually very very helpful and in depth going infos that are pretty important.

well - i understand:

if i want to just test Limesuvey the very first time i can run it whitout

a. email

but if i need to have a reliable and specially trusthworthy test then i have to setup emails and usergroups and have to take care that i find a

smtp-server that runs all the mail traffic.

i will pepare the setup and will have a closer look which

a outgoing and
b incoming smtp runs powerful to

do all the traffic that will be included in surveys with many respondents


many thanks for the help and all your ideas.

regards
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