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Refreshing Active Survey Adds 1 to Incomplete Responses

  • ixtambay
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4 years 8 months ago #207040 by ixtambay
Refreshing Active Survey Adds 1 to Incomplete Responses was created by ixtambay
Hi everyone! Good Day.

Whenever I refresh an active survey it automatically adds 1 count to the incomplete responses field under Response Summary. Is there a way to stop adding 1 whenever someone refreshes their browser without using tokens.

Thanks in advance.

Limesurvey 3.23
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  • DenisChenu
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4 years 8 months ago #207044 by DenisChenu
Replied by DenisChenu on topic Refreshing Active Survey Adds 1 to Incomplete Responses
What do you mean refreshing ?

What is the exact and complete url
Did it happen to all survey or only some
etc …
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
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4 years 8 months ago #207047 by ixtambay
Replied by ixtambay on topic Refreshing Active Survey Adds 1 to Incomplete Responses
Hi! Whenever I refresh the browser. I dont have a URL yet its still here in my PC runing in XAMPP. It happened to all my surveys runing under Limesurvey 3.23.

Thanks.
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4 years 8 months ago #207050 by DenisChenu
Replied by DenisChenu on topic Refreshing Active Survey Adds 1 to Incomplete Responses
I can not reproduce
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4 years 7 months ago #207263 by ixtambay
Replied by ixtambay on topic Refreshing Active Survey Adds 1 to Incomplete Responses
Thanks for the reply. I was able to solve my problem. It went back to normal after I removed the comment I placed on the exit and clear survey on the clearall_links.twig.

Thank you very much.
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