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Google Analytics: demographic data

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4 years 11 months ago #205338 by Engage
Hi all,

I haven't been able to view demographics data (gender, age, etc.) in GA, I had remarketing and demographics reports enabled and it wasn't working so I enabled Google Signals but still not seeing it. is it blocked at code/integration level? what am missing?

please assist...

regards,
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4 years 11 months ago #205363 by cdorin
Which LS version?

Try to enable it from Global Settings first and see if it works. If not, try once more but from the local level (survey -> notifications & data)

Manual: manual.limesurvey.org/LimeSurvey_Manual
Bugs tracker: bugs.limesurvey.org/my_view_page.php
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4 years 11 months ago #205519 by Engage
Thank you for your response cdorin,

I have Version 3.17.5+190604

Should I only use one or the other? i.e. Global settings OR local level?
I had the tracking key in Global settings only initially, when i didnt see the demographic data first thing I tried was setting the tracking key at survey level as well (while Global was still on, same key).

I have not tried local level only, yet.
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