Hi, I have a survey with more than 19.000 participants and we have around 9.000 responses. All participants have a token and first name and the survey is not an open survey (participants must enter a valid token to do the survey)
In the responses table I have 15 responses (only 15/9000) without token and firstname.
I don't know why this is happening and how I can assign a participant to each of these 15 responses.
See attached a print of the response table with one example and the csv export.
Did anyone have the same problem? Or any idea how to solve this?
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