Email invitations arrive as HTML, not as formatted emails

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1 month 1 week ago #200302 by debrota
My email invitation template is very simple:


Dear {FIRSTNAME},Please click on the link below to complete questions.

{SURVEYURL}

If you do not want to answer the questions and don't want to receive any more invitations please click the following link:{OPTOUTURL}

If you decide you want to answer the questions and want to receive invitations please click the following link:{OPTINURL}


But when the invitation arrives in someone's inbox, it looks like this (the HTML isn't "rendered"):

<html><p>Dear {FIRSTNAME},Please click on the link below to complete questions.</p><p>{SURVEYURL}</p><p>If you do not want to answer the questions and don't want to receive any more invitations please click the following link:{OPTOUTURL}</p><p>If you decide you want to answer the questions and want to receive invitations please click the following link:{OPTINURL}</p></html>

How can I fix this?

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LimeSurvey Partners
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1 month 1 week ago #200307 by tpartner
LimeSurvey version?

Have you enabled "Use HTML format for token emails"?

- manual.limesurvey.org/Participant_settin...mat_for_token_emails

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.
Official LimeSurvey Partner - partnersurveys.com
The following user(s) said Thank You: DenisChenu

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