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Panel integration/Language issues

  • HDrew_
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3 years 11 months ago #198717 by HDrew_
Panel integration/Language issues was created by HDrew_
Hi All,

We've recently noticed that on our surveys we are having some issues with a panel integration parameter being lost, this parameter is used to collect ID's specific to responses which have come from our panel providers.

For example : http://providerhost/index.php/369498?lang=en&LSid=xxxxxx

And the LSid is stored in a hidden response

However, users are able to complete our survey in multiple languages using the language switcher and we believe the issue occurs when they switch language it effectively starts a new instance of the survey using our URL rather than the providers URL and losing the “&LSid=xxxxxx"

For example : http://localhost/index.php/369498?lang=fr

Is there a way to keep both the providers’ refURL and the Panel Integration parameter on a language switch ?

We are currently using Version 2.73.1+171220"

Many thanks,
Harrison
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