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Email Notification

  • acasadei90CRT
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4 years 10 months ago #184378 by acasadei90CRT
Email Notification was created by acasadei90CRT
Hello Community,

I would like to ask you if it is possible to remove all the default email notifications which appear during a survey's session (email for errors/problems, email for saving responses, ecc.).

Because I wouldn't like to show the administrator's email address and when I try to change it by "General Setting" menu I cannot save the changes.

Thanks in advance.

Andrea
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  • holch
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4 years 10 months ago #184443 by holch
Replied by holch on topic Email Notification

I would like to ask you if it is possible to remove all the default email notifications which appear during a survey's session (email for errors/problems, email for saving responses, ecc.).


What notifications are you referring to? Who receives those? When do they receive them? I am not aware of such notifications.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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4 years 10 months ago #184464 by acasadei90CRT
Replied by acasadei90CRT on topic Email Notification
Hello Holch,

For example when you try to save your responses then you receive an email with the link for resuming the survey.
In that email there is an address that coming from noreply@limesurvey.


Andrea
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4 years 10 months ago #184469 by holch
Replied by holch on topic Email Notification
Are you using the hosted version of Limesurvey ('Limesurvey Pro") or is it selfhosted (on your own servers)?

Because this sounds like it is the SaaS version. If so, you can ask this question to the support of Limesurvey Pro. We have no idea how their servers are configured. Most of us here are not connected to the Limesurvey GmbH.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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