Back to limesurvey.org

Welcome to the LimeSurvey Community Forum

Ask the community, share ideas, and connect with other LimeSurvey users!

not work send confirmation emails

  • linuxiingen
  • linuxiingen's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
5 years 8 months ago #181131 by linuxiingen
not work send confirmation emails was created by linuxiingen
Hello

Some time ago we used version 2, it worked sending notifications by email
(invitation and confirmation of participation)

In version 3.5 the notification of participation is not working. if the invitation and the reminder work

In the configuration, the confirmation button is on
"Survey participant settings" -> "Send email confirmation: ->" on "

The configuration of mail has no problems, because the invitations and reminders work perfectly

Does anyone have ideas of what the problem may be?
Is a "bug" in the application?

By identifying the problem we apply all the updates, but the failure continues.

Our Technical information:
LimeSurvey version 3.15.9, LimeSurvey build 190214, PHP version 7.0.33-0ubuntu0.16.04.1,





thanks for your help

regards
Fernando
Attachments:
The topic has been locked.
  • DenisChenu
  • DenisChenu's Avatar
  • Offline
  • LimeSurvey Community Team & Official Partner
  • LimeSurvey Community Team & Official Partner
More
5 years 8 months ago #181136 by DenisChenu
Replied by DenisChenu on topic not work send confirmation emails
If you are sure email settings are OK, if you are sure email is not in spam : maybe a bug : need to be reported.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member. - Professional support - Plugins, theme and development .
I don't answer to private message.
The topic has been locked.
Moderators: tpartner, holch

Lime-years ahead

Online-surveys for every purse and purpose

Pricing & Plans
Get started

Legal

About Us

Open Source