Category "Other" doesn't change for queXML-exports in translated versions

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1 year 11 months ago #173371 by LindaW
Hi,

we have a questionnaire with four translations:

German is the default and was translated into Arabic, Dari, Turkish and Polish.


When I export the translated versions as queXML-Pdf, the category "Other" is not translated in the exported Pdf. It is still in German, although it is translated correctly in the Online version. What can I do?

Thank you in advance,

Linda
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1 year 11 months ago - 1 year 11 months ago #173375 by Joffm
Hi,
I could reproduce, if you do enter some individual wording in "Others".
Seems to be a bug.

If you leave empty


it is displayed correctly:




Best Regards
Joffm

Only because of my curiosity:
Which scanner and software do you use to read the completed questionnaires?
Do you use queXF? Or something else?

There are always a few studies here that still are made paper-pencil; and then it's tedious and time consuming to type the data manually.


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1 year 11 months ago #173382 by LindaW
Yes. This is the case in our questionnaire as well. Unfortunately, in some cases, we need to fill in wording in the "Other" field (and in the translations as well). In these cases, the "Other" category stays German, although I exported a translated questionnaire. Is there a possibility to fix that problem anyhow?

Greets,

Linda
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1 year 11 months ago #173383 by Joffm
As I said: Seem to be a bug.

So, file a bug report.

Joffm


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The following user(s) said Thank You: DenisChenu
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1 year 11 months ago #173387 by DenisChenu

Joffm wrote: As I said: Seem to be a bug.

+1,

And remind to send a little lss dile with the other updated attribute :)

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1 year 11 months ago #173389 by LindaW
Please download the lss file here: wsi.li/NmXI2pZwK0J8/1172569


It cannot be uploaded because of its size.


How can I set up a bug file?
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1 year 11 months ago #173390 by DenisChenu
Please : always do a minimal lss file for issue reproducing …

Your issue seems related to other attribute then
- Create a multinlingual survey (you 4 language seems great)
- Add a single choice and add manual.limesurvey.org/Question_type_-_Li...ther_replace_text.29 on each language (adding language at start : more easy)
- Add a multiple choice and add manual.limesurvey.org/Question_type_-_Mu...ther_replace_text.29 too
- Activate survey and laucng it 2/3 times
- Send the lsa produced on mantis

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1 year 11 months ago #173393 by holch
When importing this LSS file into my LimeSurvey Version 3.14.5+180815 I get the following error message:
CDbException
CDbCommand failed to execute the SQL statement: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away

Any idea what happened and how to solve it?

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1 year 11 months ago - 1 year 11 months ago #173397 by Joffm

How can I set up a bug file?


Open the bug tracker (also in "Community" menu, login with your LS account,

fill in the details.

And something general:
As I saw in the survey, it is an online survey.
So what do you want the quexml-pdf for?
This is thought to generate a paper-pencil questionnaire that you can scan and read by an OCR software.
Why not just export as *.html and oprn in "Open/LibreOffice" or "Word"?
Here you can improve the layout to get a real good looking questionnaire.

@ holch,

I also got a timeout error.

So I removed two languages from the lss file by a macro in textpad:
1. search the line "<language><![CDATA[XX]]></language>"
2. search the line "<row>" backward.
3. "Start selection"
4. 2. search the line "</row>" forward.
5. "End selection"
6. "Remove selection"

(Only for retired people, who do not know what else to do the whole day long)

Then I could import the survey.


And the funny thing:
The bug seems to be gone:

Polish


German


Joffm


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1 year 11 months ago - 1 year 11 months ago #173399 by holch

@ holch,

I also got a timeout error.


Good to know. So the survey is basically too big for my installation. Was wondering what settings this could cause.

(Only for retired people, who do not know what else to do the whole day long)


yeah, I wouldn't be able to spend too much time on this.

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Last edit: 1 year 11 months ago by holch.
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1 year 11 months ago #173406 by DenisChenu

jelo wrote: Not sure if the 2 MB limit isn't hard-coded (or derived from PHP.ini).

Dynamic :)

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1 year 11 months ago #173429 by holch
What PHP setting would this be? Because my file upload size is actually 2GB (and works with other php webapps like Nextcloud or Project Send).

So which setting needs to be changed that you can upload more than this? In my installation the value is actually 25 MB, so this can't be the problem.

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1 year 11 months ago - 1 year 11 months ago #173433 by Joffm
Now it's a bit confusing.

In a small test survey I could reproduce the "Other" issue.

But in Linda's survey the "Others" seem to be correct (my German-Polish example, Jelo's arabic of question D9)

In the other thread ( https://www.limesurvey.org/forum/can-i-do-this-with-limesurvey/116321-export-the-dari-and-arabic-version-of-a-questionnaire-as-quexml-pdf ) LindaW asked about the missing export in arabic.
Now we see Jelo's arabic export.

Joffm


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1 year 11 months ago #173443 by DenisChenu

Joffm wrote: In a small test survey I could reproduce the "Other" issue.

Great : you have the lss for the bug report ;)

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