Hi,

I know that this subject looks simply, but I ensure all that before put this post I spend some time for searching solution...

I use ver. 3.0.4+180116
I manage to configure email sending (I recive email after create new user)

BUT

I do not recive emails after survey is submit.

Does this feature is enabled by default (I do not see any setting about this) ?

Please refer to the manual - "Send basic admin notification email to and Send detailed admin notification email to" - www.limesurvey.org/manual/Data_management

I bet on a server configuration problem.
Configuring mail server become harder and harder today (DKIM, spf, DMARC, black list server IPs, etc)

I doubt it's a server problem if new admin emails are sent successfuly.

I suspect no email addresse(s) in the survey setting(s).

Oh yes you're right

In my case, it was themplate.

I was using bootswatch" themplate, I just change it to oryginal default ("friuty") and it starts work.

BTW. The "bootswatch" themplate do not starts in Edge browser.

well there is no relation at all between survey themes and emailing so it sounds very strange...

btw, you should update to 3.1.x

I am a newbie and I just set up a new server .In configuration > User > Manage survey administrators When I create a new user , an email notification was not working .I search on the forum and found your post .
Could you please advise where to configure it ?

Hi guys, sorry for digging old post but I am having same problem

Running LimeSurvey ver 3.15.1+

I can receive email from
- Create user
- Group Mail test

But I do not receive email
- after survey submitted.

"Send basic admin notification email to and Send detailed admin notification email to" is configed, tested with different email addresses, all failed, including addresses which receive notification from group mail and new account test.

Tried different themes too, in case if you ask...


OK, I have an update on this ...

I created a (new) dummy survey with 1 question, same email address, received notification after survey submitted.

Try again with the old one, still not receiving any notification. The global email settings as well as the basic/detailed admin notification settings were edited AFTER the survey was activated, so I am not sure if this is the cause of the problem.

Regards,
Gary

You might be able to fix it in your old survey as well. Just copy the old survey. And check if the notification is working. If not, clear the field and save. Then enter the email-address again.

Looks like bug which might be already fixed in newer versions.