token Date submitted Last page Start language Date started Date last action IP address Referrer URL Please provide plot number or address if known Have you had cause to have any warranty work done on your new home? Were the number of warranty works in-line with what you expected? Was it easy to report these? Was the contractor able to complete the works on the first visit? Were the works completed to your satisfaction? "You said that the works were not completed to your satisfaction, please tell us why." "Taking everything into account, please tell us how satisfied you were with the warranty works process." "Having had time to settle into your new home, what do you consider to be its best features?" Is there anything you would change about your home? How would you rate the development as a place to live? Please tell us why you rated the development as you did? What are the best and worst features of living at Brooklands? "Taking everything into account, how satisfied were you with the service provided after moving into your new home?" Do you have any other comments? Would you recommend a friend to PfP? Response ID token submitdate lastpage startlanguage startdate datestamp ipaddr refurl 843445X1156X14613 843445X1156X14598 843445X1156X14599 843445X1156X14600 843445X1156X14601 843445X1156X14602 843445X1156X14603 843445X1156X14610 843445X1156X14605 843445X1156X14606 843445X1156X14607 843445X1156X14611 843445X1156X14612 843445X1156X14604 843445X1156X14608 843445X1156X14609 id 4xxczxrrdvwqetb {question_not_shown} 0 en 22:57.0 22:57.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 17 ywkn634haazy3mt {question_not_shown} 0 en 10:33.0 10:33.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 19 8utdfwhma8m6ahp {question_not_shown} 0 en 24:14.0 24:14.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 20 ywkn634haazy3mt {question_not_shown} 0 en 35:24.0 35:24.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 21 urxdftc5h7ntv26 {question_not_shown} 0 en 45:47.0 45:47.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 22 3r2qse336tuv774 {question_not_shown} 0 en 01:26.0 01:26.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 23 puucq2rb37te9av 58:57.0 1 en 55:39.0 58:57.0 10.9.12.147 https://dub120.mail.live.com/?tid=cm1s3fv6lT5BGSFdidZ18lqg2&fid=flinbox Y 2 2 1 Y {question_not_shown} A5 Balcony and Fittings No 2 "There are other homes being built opposite the flats which creates a lot of noise, dirt and at times traffic on the road leading out." The close proximity to the M1 and other amenities are the best things about living at Brooklands. 2 No Y 24 urxdftc5h7ntv26 {question_not_shown} 0 en 05:13.0 05:13.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 25 gy435tqjbunkuhc 48:32.0 1 en 11:52.0 48:32.0 10.9.12.147 {question_not_shown} Y 1 2 3 N "It takes long time to get contractor in for anything, many tmes we were promised that someone would come in to look at the issues but they never appeared. just to mention one isse: Main door gap- With doors locked the gap near th elock was 11mm and on the bottom and top corners the gap was 16mm. This was reported soon after moving in and chased up regularly since moving in, it was finaly replaced two weeks ago, but still not completed (needs to be painted and sealed) we were promised someone will come over last week to complete but still havent arrived. Other issues like missing group between tiles on bathroom floor tiles grout was attempted few times and is still missing( we gave up on it now)." A3 "Space, bedroom layout," Side by side parking as oppose to tandem parking. 2 "Best - meadow in front of our house, Worst - noise from the motorway, no local shops." 2 Y 26 3r2qse336tuv774 {question_not_shown} 0 en 21:03.0 21:03.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 27 4xxczxrrdvwqetb 39:06.0 1 en 33:47.0 39:06.0 10.9.12.147 {question_not_shown} Y 2 1 1 Y {question_not_shown} A2 Size and how energy efficient it is. Not have the integrated fridge/freezer in the corner as you cannot open the door fully to move the shelves. 2 1 Y 28 iz233vzn95xez8b 12:44.0 1 en 57:56.0 12:44.0 10.9.12.147 https://dub131.mail.live.com/default.aspx?rru=inbox Y 2 1 2 Y {question_not_shown} A1 "The best features for me, would be the solar panels, as they have greatly reduced my electric bills, as i am a single occupant their benefit goes along way." "The allocated parking spaces NEED some form of identification of flat number, as several times i have returned home at night to find some other residents guests parked in my space, which has forced me to park in the guest space myself!" 2 "It seems good at the moment, but im still surrounded by building sites at present, so it is difficult to say how my area will look/be once it is finished and if there will be some local amenities close by, like local shop/chippy/coffe etc which would raise my choice to excellent." "As stated above, the building sites have demolished the roads which are filled with pot holes, as two of the 3 roads leading to my property are closed, i have no choice but to use these and they are murder on my cars tracking, but once again once the building is finished and the roads re laid, it will be remedied." 2 "I still have some more snags, to add to my snagging list before my 12 months grace period, these are not major, just a kitchen cupboard door is not straight and paint needs to be cleaned off my tiles in the bathroom. there is a possibloe more significant one, with the plaster around the lounge window looks to be cracking over the top of the bolt it has been put over. Other than that i am enjoying my new home" Y 29 e4wcuinw45dikxe 23:52.0 1 en 22:39.0 23:52.0 10.9.12.147 {question_not_shown} N {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} Appearance and size of garden. Position of radiators 1 1 Y 30 a86c6mvkjcgceem 21:56.0 1 en 10:10.0 21:56.0 10.9.12.147 {question_not_shown} N {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} Space and design I would have the solar panels add to the electric rather than just immersion. 1 "The area is lovely and the close to schools, shops, place of work and of course the local public house, which is lovely. There are a few hostile neighbours but the majority are very pleasant and friendly." Best: Close to places and things I need. Area is new and improving. Schools have excellent reports and further development in secondary schools is underway.{cr}{newline}Worst: Traffic can be dangerous for children. Newport Road does not have enough crossings from Broughton to Brooklands. Some neighbours are less than friendly. 2 I would have liked a list of retailers that relate to the fixtures and fittings. Most lights and other fittings are an unusual size and shape and has been difficult to seek replacements etc.{cr}{newline}I would have appreciated it if the previous tenants had done a better job of repairing the walls from hangings and fittings. Y 31 jxckqcfxczvut9a 14:08.0 1 en 09:18.0 14:08.0 10.9.12.147 {question_not_shown} Y 1 2 3 N "we still have outsanding issues, with no follow up from places for people" A2 "location, layout" "The bedrooms could be bigger, once additional storage is fitted there is little room to walk round a double bed." 2 "I like the house the layuot the finishing and location, i don't like the amount of support calls we have had, and each call has resulted in three visits. Some calls are still oustanding. I don't like the fact we have to use the service providers for internet and tv, we have had issues with both losing tv twice once for a week, and the internet says 100mb but we get about 25mb. I would like to swap both providers." See above. 4 please fix oustanding issues N 32 7ifsmsqiwkgjina {question_not_shown} 0 en 04:56.0 04:56.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 33 ww88dme78gf4nmn 21:24.0 1 en 05:30.0 21:24.0 10.9.12.147 {question_not_shown} N {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} "The layout, builders on site, community" Bigger garden as being with shared ownership homes have bigger gardens. Options to add in a fireplace on build 2 It would be excellent but crime is now on the ride with damage to property and cars The community is the best and rise on crime is the worst 2 Y 34 2hpapdnvz2ht87d {question_not_shown} 0 en 46:25.0 50:48.0 10.9.12.147 {question_not_shown} Y 2 2 2 N A4 Kitchen No 2 "Nice location , building work taking forever" 3 N 35 xvwxxarwk3j6jx2 {question_not_shown} 0 en 13:33.0 13:33.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 36 2gzfz3s8mv7m8zi {question_not_shown} 0 en 26:57.0 26:57.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 37 bynfjgvrnxtft5y 57:58.0 1 en 53:30.0 57:58.0 10.9.12.147 {question_not_shown} Y 1 1 2 Y {question_not_shown} A5 The Layout allows the house to be confortable and Homely. No 1 "The area is great, the homes are very modern and nice, and it has a community feel already" "The best Feature is the community feel the area has already and the worst is that the roads are yet to be laid, as well as the difficulty people have to find the area." 2 Y 38 x6xkr6prp2qd22u 32:27.0 1 en 24:48.0 32:27.0 10.9.12.147 {question_not_shown} Y 1 2 2 N I reported a blockage in the downstair cloakroom but the man never returned. A3 The quality of the home and the care I see from the builders around the site in maintaining a clean and liveable experience for the residents. No 1 "The best features i can see so far are the good neighbours, its peaceful and clean. I was impressed that the ongoing work vehicles are diverted to their site through a different way rather than passing by our front doors every morning. I can not comment any worse thing, I am pleased with the development." 4 "The issues i reported at the handover point have not yet been addressed by the sales team. I have paid £70 for an option 1 wardrobe fitting but i have still not had this fitted in my wardrobe, my cloakroom toilet is still blocked and beginning to smell, I would like someone to please contact me about the solar panel meter too, i'm not sure if they are working as my meter has read 000006 ever since day 1." Y 39 8tfnp8mt8nvvyxr {question_not_shown} 0 en 00:28.0 00:28.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 40 7ifsmsqiwkgjina 05:01.0 1 en 57:42.0 05:01.0 10.9.12.147 {question_not_shown} N {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} "The French Doors opening out on to the garden makes the living room feel more spacious, I am looking forward to the summer months where I can open the living room out in to the garden. The energy efficiency on my new home is great, the solar panels are a brilliant idea." I really think the internal doors could be of better quality. The laminate on the doors are already beginning to peel off and I think that white panel doors would have been much better. 2 Looking at the plans you have managed to think of everything so I am looking forward to the future in this area. "I love living at Brooklands, I do not have any worst features. I love the landscaping, the houses look great, the plots are a nice size. You have done a grand job at planning and developing." 1 "The site manager was very helpful, He went above and beyond with helping me settle in and fix any minor issues I had (Most issues were me lacking knowledge on how things worked)." Y 41 bj7qsmfxx3ii3za 17:24.0 1 en 14:38.0 17:24.0 10.9.12.147 {question_not_shown} N {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} insulation is excellent and solar panels are a good addition{cr}{newline}we also like the carport everybody who visit us all comment how good it looks and that it is big{cr}{newline}enough for two cars. no 2 "we like the area and the way the road is block paved, also we like that the houses are mixed up in style" the best is that we are near all the local amenities ie Newport pagnell and Milton Keynes.{cr}{newline}we do not have a worst feature. 1 we are pleased to have downsized to a really nice two bedroom house and feel it will be a really{cr}{newline}nice place to be when all the phases are complete Y 42 c8dd7f2ikdnb6tc {question_not_shown} 0 en 26:56.0 26:56.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 43 cemuubt83pk88a3 {question_not_shown} 0 en 17:13.0 17:13.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 44 cemuubt83pk88a3 {question_not_shown} 0 en 35:04.0 35:04.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 45 cemuubt83pk88a3 {question_not_shown} 0 en 38:18.0 38:18.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 46 yr5z52q6d92mxke 04:35.0 1 en 01:22.0 04:35.0 10.9.12.147 https://dub120.mail.live.com/?tid=cmA7UZjzLH5BG9yAAhWtanEA2&fid=flinbox N {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} Heating system and Solar Pannels No 1 Its a quiet place and close to the M1 Junction which is perfect as I travel a lot for work. Best: Lovely park and in general the quietness of the area. Worst parking when you have visitors 1 Denise and Mary were fantastic all the way through my purchase process. Y 47 uh6ctun7c3jni89 {question_not_shown} 0 en 55:02.0 55:02.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 48 3v65eriq8xv4v82 31:57.0 1 en 59:55.0 31:57.0 10.9.12.147 {question_not_shown} Y 1 1 2 N I have had the same issue's repeating themself. Dripping tap in the kitchen and faulty extractor fan in the bathroom. They have both been changed twice and now need doing again for a third time. I feel like something of better quality should be installed free of charge as the problem keeps persisting. A3 "I do like my house. Generally the spec of the property is high. But you can tell where money has been saved as I keep getting problems in these areas. I would say the properties best feature is nice sized bed rooms, fiber to the home and solar panels." I would change 2 things. 1 - larger living/dinning area as I will eventually have to get a conservatory fitted to have room for a dinning table. 2 - I would have washable paint in the kitchen and bathroom!! Not being able to wipe away splash marks is very irritating!! 2 I can't rate it as excellent as the development is not complete. The best thing about Brooklands is its location. I was worried that being so close to the M1 was going to be an issue. The worst thing is the location of the sewage works at pinham.on at least 2 occasions I have had the displeasure of being able to smell it from my house. 4 To be honest I am not best pleased with places for people's customer service once I moved in. I have called twice and still!!! No work has taken place. When the site manager for Heyford builders was on site (Justin) be problems where corrected. Since he has been moved to another site and I have had to deal with PFP customer service nothing has been done and to be honest on one occasion they where quit rude. N 49 ujnnkn5gznnpi8v 26:12.0 1 en 24:12.0 26:12.0 10.9.12.147 {question_not_shown} N {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} How big the bedrooms are. Slightly larger garden. 1 The possibility that Fen Street may turn into a bus route. 2 Y 50 7b3dzucsd49y9gs {question_not_shown} 0 en 27:57.0 27:57.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 51 7b3dzucsd49y9gs {question_not_shown} 0 en 01:17.0 01:17.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 52 jqz5nd2m7d5kshn {question_not_shown} 0 en 19:48.0 19:48.0 10.9.12.147 {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} 53 pmhn8nx2whhr2bb 03:57.0 1 en 59:15.0 03:57.0 10.9.12.147 {question_not_shown} Y 1 2 2 N A damaged work top was 'touched up' by a plastic surgeon. The appearance is still ragged and the repair will not last. A large crack in th bannister that was supposedly filled to be 'even stronger than before' is still visible. I could go on - many issues still not rectified! A2 Location Rear fencing offers zero privacy. The internal doors are characterless and resemble hotels. 2 4 N 54 34pfkkjxen8xm6f 01:16.0 1 en 53:22.0 01:16.0 10.9.12.147 {question_not_shown} N {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} {question_not_shown} The Kitchen Diner. No 1 "I love the house, the Estate and the surrounding grounds." "As I don't drive I depend on the bus service and it is very good.{cr}{newline}The worst feature at the moment is having to push my garden waste bin along the road at the back of my house, then down Canberra Chase and then into Fen street along to the front of my house for collection, I am hoping that when the new houses being built, next door but one to me are finished there will be access for me on this site to Fen Street. I do not want to keep my waste bins at the front of my house, it would be unsightly. If I did this I would still have to carry all the waste through the house to fill the bin." 1 No Y 55