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destination_build_not_newer_3 error on Comfort Update

  • ebuzer
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1 year 1 month ago #240783 by ebuzer
Please help us help you and fill where relevant:
Your LimeSurvey version: 3.24.1+201014
Own server or LimeSurvey hosting: own server
Survey theme/template: none
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Comfort update spits destination_build_not_newer_3 when tried to upgrade to 5.6.7 (230222) stable branch.

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  • tpartner
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1 year 1 month ago #240790 by tpartner
Contact LimeSurvey support directly.

Cheers,
Tony Partner

Solutions, code and workarounds presented in these forums are given without any warranty, implied or otherwise.

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  • holch
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1 year 1 month ago #240798 by holch
Like Tpartner, as a paying customer of ComfortUpdate you can contact support. ComfortUpdate is developed purely by the Limesurvey GmbH and we have no insights into what is happening there.

However, as your LS 3.24.1+201014 is already over 2 years old, you could try to upgrade to the latest LS 3 version first and then upgrade to LS 5 from there and see how it goes. This might be an issue in your old version of LS3 and might have been fixed long ago. Just a suggestion.

I answer at the LimeSurvey forum in my spare time, I'm not a LimeSurvey GmbH employee.
No support via private message.

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