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The video upload function does not work

  • FlorinMarian
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1 year 8 months ago #231398 by FlorinMarian
The video upload function does not work was created by FlorinMarian
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Your LimeSurvey version: 3.28.22+220802
Own server or LimeSurvey hosting: Own
Survey theme/template: LimeSurvey Fruity Theme
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I'm trying to upload a video in a survey, but the upload function doesn't work. After a few seconds I get a popup message saying it didn't work but nothing more.
Screenshot
Thank you!

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  • Joffm
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1 year 8 months ago #231404 by Joffm
Replied by Joffm on topic The video upload function does not work
Hi,
I can reproduce this.
But I do not know if it is a desired behaviour and there is something in our installations that prevent the upload.
Or a bug.

But, honestly, I never used this option "Upload" before.

I usually "Browse server" here
 
  
and then upload my file/s
 

Joffm

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  • FlorinMarian
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1 year 8 months ago #231412 by FlorinMarian
Replied by FlorinMarian on topic The video upload function does not work
Hello!
Thank you for your feedback!
Unfortunately even that function doesn't work on my setup. No error shown but files are just not uploaded.

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1 year 8 months ago #231413 by Joffm
Replied by Joffm on topic The video upload function does not work
Hm,
So both do not work in your installation?

If you don't want to wait for a solution:
As you have LimeSurvey installed on your own server you still have the option to upload the files with a ftp client like Filezilla.
This way you are free to choose a directory outside the LimeSurvey installation
You see, in my production installation I usually put my images/videos into a directory "LSfiles".

Joffm

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1 year 8 months ago #231414 by jelo
Replied by jelo on topic The video upload function does not work
You might open a bugreport. I recommend to check, if the files are not uploaded or if the uploaded files are not shown in the file browser. Both kind of bugs are possible since you got no error message.

The meaning of the word "stable" for users
www.limesurvey.org/forum/development/117...ord-stable-for-users

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  • tpartner
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1 year 8 months ago #231422 by tpartner
Replied by tpartner on topic The video upload function does not work
Did you set correct directory permissions?

- manual.limesurvey.org/Installation_-_Lim...irectory_permissions

Cheers,
Tony Partner

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