Hi,
We've implemented in our institution a survey that allows the upload of 1 to 3 files. The survey is targeted on external public. We are receiving a considerable amount of complaints regarding people not being able to upload files. After clicking on the link to upload the file, the modal screens open, but does not show the button to upload files neither the message with acceptable file extensions. It remains blank and can't be closed, since Return and X buttons don't respond to actions.
In our tests, we used Windows desktop versions of Chrome, Firefox and Internet Explorer, and everything is fine. Testing on my Android phone Google Chrome works fine, but Firefox shows the error.
I've tried to copy all javascript configurations in about:config from my desktop Firefox to my Android Firefox, but the error still happens.
The complaints we've received includes users on Windows desktop platform.
I've searched through the forums and the Bugtracker and could not find a related topic.

We are using version 2.05+ Build 150310 on a Windows Server 2008 and IIS 7.

I attached a printscreen from my smartphone and another from my desktop where it is working.

If anyone has a hint, we'd really appreciate.
Thanks in advance.

fmbarbosa wrote: ... but Firefox shows the error.
...

Why don't you put the error here ?

You use the last SkeletonQuest version ? If not : update it.

Denis

Hi Denis,
The error is shown at the first printscreen, where no button appears to allow the upload of files.
However, we followed your hint and updated SkeletonQuest, which solved the problem on my smartphone. We will release this new version and wait for comments from end users.
Thanks!