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List active surveys in CPDB not working

  • corven
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5 years 11 months ago #167764 by corven
Hello

I have some users that are expected to fill several surveys. The admin should be able to check the status of all the surveys for each user.


In the participant's database, when clicking to check the list of surveys assigned to a user, the panel with the list of surveys doesn't show up and the browser console shows the following error:


The panel opens as expected when the user hasn't been assigned to any survey.


I couldn't find anything in the PHP logs. I'm using the latest version, 3.7.0. I think it might be a bug, can anyone confirm it? If it's not a bug, any idea as what could be wrong?


I tried to report the bug but I can't log in with my account.

Thanks!
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  • c_schmitz
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5 years 11 months ago - 5 years 11 months ago #167786 by c_schmitz
Replied by c_schmitz on topic List active surveys in CPDB not working
Hello,

the account data synchronization to the bug tracker was not working.
It should be fixed now.
Log out on limesurvey.org and log in again - that should create the account in the bug tracker, too.

Best regards

Carsten Schmitz
LimeSurvey project leader
Last edit: 5 years 11 months ago by c_schmitz.
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  • corven
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5 years 11 months ago #167814 by corven
Replied by corven on topic List active surveys in CPDB not working
Hi Carsten,
thanks for the quick reply.

I followed your steps but I still can't login to the bug tracker. I get the following error:
"Your account may be disabled or blocked or the username/password you entered is incorrect."
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5 years 11 months ago #167832 by c_schmitz
Replied by c_schmitz on topic List active surveys in CPDB not working
Try changing your password on limesurvey.org once.

Best regards

Carsten Schmitz
LimeSurvey project leader
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  • corven
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5 years 11 months ago #167833 by corven
Replied by corven on topic List active surveys in CPDB not working
It didn't work. I reset the password in limesurvey.org but still no luck with bugs.limesurvey
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5 years 11 months ago #167835 by c_schmitz
Replied by c_schmitz on topic List active surveys in CPDB not working
I think we have found the issue - please try again. Sorry for the inconvenience.

Best regards

Carsten Schmitz
LimeSurvey project leader
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5 years 11 months ago #167836 by corven
Replied by corven on topic List active surveys in CPDB not working
Sorry no luck. Would it be possible to create my account manually?If not, would you mind reporting the bug for me? I think I included all the required info in the opening post

Thanks!
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5 years 11 months ago #167837 by c_schmitz
Replied by c_schmitz on topic List active surveys in CPDB not working
Hello,

did you try logging out/in and passwrd change again?

Best regards

Carsten Schmitz
LimeSurvey project leader
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  • corven
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5 years 11 months ago #167838 by corven
Replied by corven on topic List active surveys in CPDB not working
Yes, I changed the password and didn’t work. Logged in/out several times. Also tried to reset the password using the forgot password link.
Did exactly the same again in chrome incognito mode just in case but no luck
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5 years 11 months ago #167888 by corven
Replied by corven on topic List active surveys in CPDB not working
The system seems to be working now, I have submitted the bug report.
The following user(s) said Thank You: DenisChenu
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