- Posts: 6
- Thank you received: 0
Welcome to the LimeSurvey Community Forum
Ask the community, share ideas, and connect with other LimeSurvey users!
Double asterisk on mandatory question
- povsam
- Topic Author
- Offline
- New Member
Less
More
1 year 1 month ago #241578
by povsam
Double asterisk on mandatory question was created by povsam
LimeSurvey version 5.6.8.
LimeSurvey Cloud hosting
Using custom theme
==================
Hello,
we have the problem that our mandatory question displays two asterisks (see graphic below - it seems that the bigger asterisk is the additional one).
Therefore, we wanted to delete one of it but couln't find the file it seems to be located it ("asterisk.twig"). Is there a way to delete the unnecessary one?
Thank you in advance.
LimeSurvey Cloud hosting
Using custom theme
==================
Hello,
we have the problem that our mandatory question displays two asterisks (see graphic below - it seems that the bigger asterisk is the additional one).
Therefore, we wanted to delete one of it but couln't find the file it seems to be located it ("asterisk.twig"). Is there a way to delete the unnecessary one?
Thank you in advance.
Please Log in to join the conversation.
- Joffm
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 12932
- Thank you received: 3978
1 year 1 month ago #241579
by Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic Double asterisk on mandatory question
Hi,
you use a customized theme.
No standard theme shows this issue (all tested in 5.6.8. cloud edition)
Neither "vanilla"
nor "fruity"
nor "bootswatch"
Even the preview in theme editor is fine
By the way: The file "asterisk.twig" only contains this
So, try in a standard theme!
And ask the one who developped this custom theme!
Joffm
you use a customized theme.
No standard theme shows this issue (all tested in 5.6.8. cloud edition)
Neither "vanilla"
nor "fruity"
nor "bootswatch"
Even the preview in theme editor is fine
By the way: The file "asterisk.twig" only contains this
Code:
<div class="asterisk pull-left"> <sup class="text-danger fa fa-asterisk small" aria-hidden='true'></sup> <span class="sr-only text-danger">{{ gT("(This question is mandatory)") }}</span> </div>
So, try in a standard theme!
And ask the one who developped this custom theme!
Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Please Log in to join the conversation.
- povsam
- Topic Author
- Offline
- New Member
Less
More
- Posts: 6
- Thank you received: 0
1 year 1 month ago #241582
by povsam
Replied by povsam on topic Double asterisk on mandatory question
Thanks for your answer.
We already know that the other themes don't have any problems concerning asterisk. Our assumption was that someone inserted code to the "asterisk.twig", asuming that it wasn't included. But as we can't seem to find this file it is hard to check.
We already know that the other themes don't have any problems concerning asterisk. Our assumption was that someone inserted code to the "asterisk.twig", asuming that it wasn't included. But as we can't seem to find this file it is hard to check.
Please Log in to join the conversation.
- Joffm
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 12932
- Thank you received: 3978
1 year 1 month ago - 1 year 1 month ago #241584
by Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic Double asterisk on mandatory question
As this file is not published, this is not really probable.
You see the different size and the different vertical alignment.
Check with the webdevelopment tool of your browser to see.
Joffm
You see the different size and the different vertical alignment.
Check with the webdevelopment tool of your browser to see.
Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Last edit: 1 year 1 month ago by Joffm.
Please Log in to join the conversation.
- DenisChenu
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 13647
- Thank you received: 2491
1 year 1 month ago #241586
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Double asterisk on mandatory question
The issue happen only for you,
You just show picture
We can not help you if you don't shown a real HTML link showing the issue.
You just show picture
We can not help you if you don't shown a real HTML link showing the issue.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Please Log in to join the conversation.
- povsam
- Topic Author
- Offline
- New Member
Less
More
- Posts: 6
- Thank you received: 0
1 year 1 month ago #241722
by povsam
Replied by povsam on topic Double asterisk on mandatory question
The person who created this theme is no longer part of our company. Our IT tried to help but they couldn't find anything.
Therefore, I exported the files from our custom design. I hope someone can help us fix this.
Therefore, I exported the files from our custom design. I hope someone can help us fix this.
Please Log in to join the conversation.
- DenisChenu
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 13647
- Thank you received: 2491
1 year 1 month ago - 1 year 1 month ago #241723
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Double asterisk on mandatory question
Clearly : to fix a zip file theme i open a support system :
support.sondages.pro/
or
www.limesurvey.com/theme-design
Just give a link to a simple survey you have with this error. I mean : create a mandatory short text question survey , activate and put the link here.
Just give a link to a simple survey you have with this error. I mean : create a mandatory short text question survey , activate and put the link here.
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Last edit: 1 year 1 month ago by DenisChenu.
Please Log in to join the conversation.
- povsam
- Topic Author
- Offline
- New Member
Less
More
- Posts: 6
- Thank you received: 0
1 year 1 month ago #241725
by povsam
Replied by povsam on topic Double asterisk on mandatory question
Please Log in to join the conversation.
- DenisChenu
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 13647
- Thank you received: 2491
1 year 1 month ago #241726
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Double asterisk on mandatory question
line 961 at your template.css remove
Code:
.asterisk:before { content: "\f069"; }
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Please Log in to join the conversation.
- povsam
- Topic Author
- Offline
- New Member
Less
More
- Posts: 6
- Thank you received: 0
1 year 4 weeks ago #241802
by povsam
Replied by povsam on topic Double asterisk on mandatory question
Thank you for your response.
We haven't found the mentioned code line within our template code - therefore, we checked our original uploaded template and found out that the "template.css" file is missing in the LimeSurvey upload version.
We will try to fix it in the local version and upload it again - maybe this will solve the problem.
We haven't found the mentioned code line within our template code - therefore, we checked our original uploaded template and found out that the "template.css" file is missing in the LimeSurvey upload version.
We will try to fix it in the local version and upload it again - maybe this will solve the problem.
Please Log in to join the conversation.
- DenisChenu
- Offline
- LimeSurvey Community Team
Less
More
- Posts: 13647
- Thank you received: 2491
1 year 4 weeks ago #241806
by DenisChenu
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Replied by DenisChenu on topic Double asterisk on mandatory question
view-source:https://ruebig.limesurvey.net/869177?lang=en
view-source:https://ruebig.limesurvey.net/tmp/assets/c19d8c9/css/template.css
Did you try to reset assets (in global settings)
view-source:https://ruebig.limesurvey.net/tmp/assets/c19d8c9/css/template.css
Did you try to reset assets (in global settings)
Assistance on LimeSurvey forum and LimeSurvey core development are on my free time.
I'm not a LimeSurvey GmbH member, professional service on demand , plugin development .
I don't answer to private message.
Please Log in to join the conversation.
- povsam
- Topic Author
- Offline
- New Member
Less
More
- Posts: 6
- Thank you received: 0
11 months 2 weeks ago #243304
by povsam
Replied by povsam on topic Double asterisk on mandatory question
We have solved the problem:
The concerning file was only included in the old backup file - not the file online. We changed the line you recommended and reuploaded it. Now it is working with this new version.
The concerning file was only included in the old backup file - not the file online. We changed the line you recommended and reuploaded it. Now it is working with this new version.
Please Log in to join the conversation.