Err04

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3 weeks 5 days ago #204543 by cp2pesquisas
Err04 was created by cp2pesquisas
Hello!

I'm trying to add new survey but I get an error message like that: "Err04: It is not possible to analyze the survey:
1-Check if the survey is activate
2-Disable tokens
3-If you are using httpS, check if the SSL certificate is valid."

I have followed all this tips in error message and everything is ok, but the error persists. Can somebody help me please?

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3 weeks 4 days ago #204623 by Mazi
Replied by Mazi on topic Err04
What is the link to the survey you want to cache at OfflineSurveys?

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com
Want to use your survey offline -> www.offlinesurveys.com

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3 weeks 4 days ago #204632 by cp2pesquisas

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3 weeks 4 days ago #204634 by Mazi
Replied by Mazi on topic Err04
Thanks, I have forwarded the problem to the offlinesurveys support at This email address is being protected from spambots. You need JavaScript enabled to view it..

Best regards/Beste Grüße,
Dr. Marcel Minke
Need Help? We offer professional Limesurvey support
Contact: marcel.minke(at)survey-consulting.com
Want to use your survey offline -> www.offlinesurveys.com

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