lenakun wrote: Warning: realpath() [function.realpath]: open_basedir restriction in effect. File(/home/u472518717/public_html/cuestionarios/framework) is not within the allowed path(s): (/home/u581810840:/tmp:/var/tmp:/opt/php-5.3/pear) in /home/u472518717/public_html/cuestionarios/index.php on line 93
It's clearly an installation/server problem here ...
php.net/manual/es/ini.core.php#ini.open-basedir
The limesurvey directory are like this:
./application
./framework
./A lot of directory
In the index, we just need to know where is the framework dir. The framework dir is in the same directory than the index.php file. I think hostinger try to make an autoinstaller where some files are shared betwwen different users. The sahred files are on /home/u472518717 with a symbolic link.
You can look at the limesurvey directory if you have ./framework : if not : the autoinstaller are broken.
If yes : hostinger made error somewhere on the user : you need to contact them with this info.
BUT:
you can install a new limesurvey instance without the auto installer and keep your database.
1) Look at ./application/config/config.php for DB information : you have something like this :
Code:
'components' => array(
'db' => array(
'connectionString' => 'mysql:host=localhost;port=3306;dbname=thedbnale;',
'emulatePrepare' => true,
'username' => 'theuser',
'password' => 'thepassword',
'charset' => 'utf8',
'tablePrefix' => 'prefix_',
),
2) Keep this information on a paper
3) remove whole files (except ./upload : rename it to ./upload-bak )
4) put whole LimeSurvey officiel release file in the same directory
5) Open yourursl.example.org/limesurvey/
6) when choosing DB : put the information from the paper.
You can do a test on another directory before replace auto-installer files.
Denis