In the Survey editor, after I clicked on the Image > Browse Server, the KCFinder editor pops up but when click on any of the buttons (Upload, Refresh, Settings etc), nothing will happen, as seen in Chrome.

In Firefox, page became 'The address wasn't understood. Firefox doesn't know how to open this address, because the protocol (kcact) isn't associated with any program. You might need to install other software to open this address.'

At the backend, the upload directory already has the permission to auto-create the folder of the survey id, since images folder already created.

We are using Version 2.05+ Build 140502. But the problem is that it works fine in our Dev server but not in the Prod server.

Appreciate any help.

Found the root cause.
There is a variable 'cookieDomain' in kcfinder/config.php that is set to blank.
However at tpl_javascript.php, _.kuki.domain is set based on the cookieDomain, which now populated based on the servername, which is not correct for our case because our site appears under the reverse proxy URL.

Once I set cookieDomain to our reverse proxy domain, it fixed the problem. However, I am not sure how to retain this, when we do LimeSurvey version upgrade later.

Appreciate if LS team can set the cookieDomain value based on application/config -> components -> request -> hostInfo.

Thank you

Hi,

Can you report a bug or a feature request.

I think not components -> request -> hostInfo but
components -> session -> cookieParams -> domain (and path).

According to this documentation,
www.limesurvey.org/manual/Tokens

I only set components -> request -> hostInfo.
Not aware of the other one.

Thanks.

Hello All,
I've facing the same problem. I'm using LimeSurvey 2.06+ Build 150812.
When I tried to click on any button o of KCFinder, I got "The address wasn't understood. Firefox doesn't know how to open this address, because the protocol (kcact) isn't associated with any program. You might need to install other software to open this address."
I'm using VirtualHost on apache and Port 8080
My Apache is config as follow:

<VirtualHost *:8080>
DocumentRoot "C:\xampp\htdocs\LimeSurvey"
ServerName Survey.mydomain.corp
</VirtualHost>

Initially I don't have the host configured on application/config config.php -> components -> request -> hostInfo, neither on KCfinder > cookiedomain. I add but i got the same result, still not able to upload files using kcfinfer.

I tried to add the info hostinfo, and on KCfinder\Conf\Config.php
'cookieDomain' => "survey.mydomain.corp:8080",

But i got the same result, still not able to upload files using kcfinfer.

Hi,

If i remind is due to cache js issue. Go to "ressource for this survey" / browse files / reload (for cache) and trye again.

Denis

I upgraded to version 2.06. It works in Chrome, but not IE.

IE version please.

And :
A bug not reported is a bug not corrected.

IE 9.
Thank you very much!

DenisChenu wrote: A bug not reported is a bug not corrected.

:laugh:

Please :

1. Report the bug at bugs.limesurvey.org
2. Put the bug link here

With a bug report : you have more chance this bug was fixed ....

Hallo, i have practically the same issue. The KCFinder pops up but the window is blank and i can't any option to upload something. I reported it HERE and hope i did it the right way. Thanks.