Hi All,

I've got the following message when importing a survey:

An error occurred uploading your file. This may be caused by incorrect permissions in your /var/www/html/limesurvey/tmp folder.

I normally can import surveys that which I create in my current limesurvey version. Problems only show up when I try to export and import a survey that I earlier created in Limesurvey 1.87.

My /tmp /upload and /templates and subfolders have all 777 permissions.
The strange part is that I can import this survey in the Demo installation of limesurvey.org.

Is something fixed in the version of the demo installation or is something wrong with my installation? (version 1.90 build 9642)

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any help would be appreciated,

Joop

I can't access the phpinfo file, can you check or export it as PDF and upload the information here?

I attached phpinfo in a pdf-file. Furthermore it maybe interesting to now that I use SQL server 2005 as DB.

The config looks fine. Can you also attach the survey that fails to import?

I could import the survey without any problems. I'm pretty sure this is still a right problem. Even if your folders are set to 777 the webserver might prevent scripts from writing to them or creating new files if the security settings are too strict.

My problem is that I can import surveys that I newly create in my installation without any problems. Just this one, which I earlier imported from 1.87 causes problems. I also can't find any interesting entries in the Apache log. I already tried to set the debug parameter to 1 (and even 3).
I'm afraid that it has something to do with my irregular configuration of Linux (Redhat el5) and MS SQL server 2005. (I installed php-mssql and use the mssql_n driver)

If I try to copy this survey it looses all conditions. Also pretty strange...
Another strange behaviour is that some question types (e.g. gender or radio-list) will not validate mandatory questions anymore after activation of the survey. This is not reproducible on the (mysql) limesurvey demo-site.

Help! I'm getting confused here. :blink:

Can you set up an 1.90 system on MS SQL and import try to import the survey there?
Maybe this problem is MS SQL related, I have heard of similar topics recently but it seems to be very hard to track the error. Maybe you can help by testing as described above.

The problem might be connected to this bug: bugs.limesurvey.org/view.php?id=4939

Try switching the driver to mssql_odbc at config.php if possible.

Hi Mazi,

I switched from driver 'mssql_n' to 'odbc_mssql'. Bottomline is that it still not solved (all) my problems or that it introduced new errors.

Installation of an odbc driver on Linux is quite an experience. I use Freetds and the php-odbc module. I installed a system DSN by configure freetds.conf, odbc.ini and odbcinst.ini.
To get Limesurvey recognize the system DSN on Linux, you need to adapt common.php as is written somewhere else on this forum. (line 160 should be )

Directly after login in limesurvey admin section, you get a blank page. After completely debugging limesurvey till the specific query that gave problems, I noticed in the freetds logging that the query/action somehow was canceled. Some searching on the Internet learned me that I needed to upgrade my freetds driver from version 0.64 to 0.82. After this I was able to login and do the same stuff as with the mssql_n driver.

One point seems to be solved now; mandatory questions are validated again after survey activation.

While importing the specific survey I still get the same error that my tmp folder has not enough permissions. I think I do a complete debugging of limesurvey for this problem too.

When copying the specific survey I got a different error now: This seems to be a charset problem now with the current driver.

Any advise?

I'm not a server expert so I have to admit that I can't help much. Most user use Apache/MySQL and don't have such problems.
I'm pretty sure that it's not a Limesurvey problem but a server configuration issue. Maybe asking at some sysadmin forum will lead to some more hints.

I solved all my problems.
The error message when importing the specific survey, was caused by the configuration of PHP. The imported survey was to big. I solved this by changing the upload_max_filesize setting in the php.ini from 2M to 20M.
Still the limesurvey error message is quit confusing:
To be able to import and copy my survey (earlier imported from 1.87) I still had to solve my character set problem. I first changed the driver back from 'odbc_mssql' to 'mssql_n', as the odbc driver gave lots of other troubles. Then I adapted the PHP configuration by changing the mssql.charset parameter to UTF-8. This forced freetds to use the UTF-8 character set.

After this my limesurvey installation was working properly with new created surveys. My existing survey (earlier imported from 1.87) was still giving problems. Therefore I had to replace manually all strange characters from the export file (.lss). Because of my chracter set problem all the special characters like ë, ï, é,`,ö etc. where misshapen.

Hello,

This post is old but I resolve the same problem by simply inscrease:

upload_max_filesize

in php.ini. In my case I put 10M (10 megabytes)

Hope that help someone!

Alan