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Dropdown list question type - 500 - Internet Service Error
- caram25
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3 years 5 months ago #207438
by caram25
Dropdown list question type - 500 - Internet Service Error was created by caram25
Hello Everybody,
I am having a problem with the development of a specific question. Hopping that one of you can help me with. I am creating a survey in which I include a dropdown list type question to ask Country of Origin. The Survey is available is two languages: German (based language) and English . To add the list of countries in the Edit answers, I use the tool quick add and the full list is added without any problem in the German section. Then, in the section of English (Using the same country list) the list is incomplete. I tried to fill up wit the quick add tool manually but then when I try to save it I get an ERROR message:
500 - Interner Serverfehler.
I attach some pictures to be more specific.
Have any of you created the question country of origin with a dropdown list simply with what the software offers? Can any of you help to solve this problem?
Thank you in advance
I would appreciate
Car1974
I am having a problem with the development of a specific question. Hopping that one of you can help me with. I am creating a survey in which I include a dropdown list type question to ask Country of Origin. The Survey is available is two languages: German (based language) and English . To add the list of countries in the Edit answers, I use the tool quick add and the full list is added without any problem in the German section. Then, in the section of English (Using the same country list) the list is incomplete. I tried to fill up wit the quick add tool manually but then when I try to save it I get an ERROR message:
500 - Interner Serverfehler.
I attach some pictures to be more specific.
Have any of you created the question country of origin with a dropdown list simply with what the software offers? Can any of you help to solve this problem?
Thank you in advance
I would appreciate
Car1974
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- Joffm
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3 years 5 months ago - 3 years 5 months ago #207440
by Joffm
Volunteers are not paid.
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Replied by Joffm on topic Dropdown list question type - 500 - Internet Service Error
Hi,
did you check the value of "max_input_vars" in "php.ini"?
This seems to be too low.
Joffm
did you check the value of "max_input_vars" in "php.ini"?
This seems to be too low.
Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Last edit: 3 years 5 months ago by Joffm.
The following user(s) said Thank You: DenisChenu
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3 years 5 months ago #207442
by Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic Dropdown list question type - 500 - Internet Service Error
Just to add:
With a value of max_input_vars of 5000 and adding both lists at the same time
there is no problem here.
By the way: I used version 3.22.28
Which version do you use?
Joffm
With a value of max_input_vars of 5000 and adding both lists at the same time
there is no problem here.
By the way: I used version 3.22.28
Which version do you use?
Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
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3 years 5 months ago #207443
by caram25
Replied by caram25 on topic Dropdown list question type - 500 - Internet Service Error
Hi Joffm,
Thanks for you reply. I am using Version 2.67.3+170728. To check the value of "max_input_vars" in "php.ini", Do I need to be the main admin? I am not the main admin, my school owns the license and the admin (person in charge) gives me the access and permission to the software.
If I can do that on my own, I would like to know how change the max_input_vars in php.ini .
Thank you in advance
Regards,
Thanks for you reply. I am using Version 2.67.3+170728. To check the value of "max_input_vars" in "php.ini", Do I need to be the main admin? I am not the main admin, my school owns the license and the admin (person in charge) gives me the access and permission to the software.
If I can do that on my own, I would like to know how change the max_input_vars in php.ini .
Thank you in advance
Regards,
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- Joffm
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3 years 5 months ago #207445
by Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
Replied by Joffm on topic Dropdown list question type - 500 - Internet Service Error
Oh,
why does nobody mention the real important things?
And: Where is LimeSurvey hosted?
Either as SaaS on a server of LimeSurvey GmbH. But then you have an actual version. Not this old (more than three years) one.
Or your school uses the Community Edition, which is free (no license).
In this case go to the person in charge of the web hosting and ask about php.ini and tell him to consider an update
Best regards
Joffm
why does nobody mention the real important things?
And: Where is LimeSurvey hosted?
Either as SaaS on a server of LimeSurvey GmbH. But then you have an actual version. Not this old (more than three years) one.
Or your school uses the Community Edition, which is free (no license).
In this case go to the person in charge of the web hosting and ask about php.ini and tell him to consider an update
Best regards
Joffm
Volunteers are not paid.
Not because they are worthless, but because they are priceless
The following user(s) said Thank You: DenisChenu
The topic has been locked.