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RTL - Hebrew -Arabic problem in mobile when you have checkbox or table in quest

  • neaman
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10 months 1 day ago - 9 months 4 weeks ago #244531 by neaman
Please help us help you and fill where relevant:
Your LimeSurvey version:6.1.4
Own server or LimeSurvey hosting: Own
Survey theme/template: all theme
==================
in mobile view in RTL Hebrew and Arabic version the question  with table jumps to the right side in mobile users 
how can i fix it ?
 
Last edit: 9 months 4 weeks ago by neaman.

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  • holch
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10 months 18 hours ago - 10 months 18 hours ago #244573 by holch
This doesn't seem to be a "normal" standard theme in Limesurvey. In Mobile view the survey should look totally different. Looks like you are using the "desktop view" on a mobile phone.

What browser and OS is used for this test/ screenshot?

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Last edit: 10 months 18 hours ago by holch.

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  • neaman
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9 months 4 weeks ago #244637 by neaman
tested with Iphone , android , chrome , bing browser
attached example with a desktop view , mobile 

Desktop view android - chrome
 

mobile view chrome android
 
 

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  • Joffm
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9 months 4 weeks ago #244642 by Joffm
But this is still a customized theme.
How does it look like in standard "fruity" or "vanilla"?

Joffm

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  • holch
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9 months 4 weeks ago #244643 by holch
Just like Joffm, this does not look like an unmodified standard theme that comes with Limesurvey.

Try with the unmodified standards themes that come with the Limesurvey installation and see what happens.

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  • neaman
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9 months 4 weeks ago #244645 by neaman
attached example with fruty not modified theme  ( the edit version is attempt to fix the bug )
desktop fruty of the survey ( view ok )
 
mobile desktop view:
 
mobile bug - user wont see the survey : 

mobile zoom out to see the survey:
 

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  • holch
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9 months 4 weeks ago #244649 by holch
Any chance that you can send a small sample of such a survey RTL - Hebrew -Arabic survey that shows the issue? Can be complete nonsense (i wouldn't understand it anyway... :-) ). Just to import it here and see if I can reproduce.

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  • DenisChenu
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9 months 4 weeks ago #244651 by DenisChenu
Maybe a big picture or something in survey content.

can you send a lss ?
can you send a link to the broken survey ?

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  • neaman
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9 months 4 weeks ago #244652 by neaman
I can send the lss privately my email golant gmail please send an email and i will replay with lss . Thank you for your help

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  • Joffm
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9 months 4 weeks ago #244682 by Joffm

I can send the lss privately my email golant gmail please send an email and i will replay with lss

Instead of this, create a small sample survey that shows the issue.
Send the lss export.
We are not interested in your survey, but in the problem.

Joffm
 

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  • neaman
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9 months 4 weeks ago #244685 by neaman
Dear Joffm,

attached survey to check the bug.
thank you

Golan
 

File Attachment:

File Name: limesurvey...5621.lss
File Size:232 KB

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  • holch
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9 months 4 weeks ago #244697 by holch
I imported your survey and tested it on a smartphone and I can reproduce the issue with the view of the survey on a mobile phone.

In the English version the responsive survey design kicks in, but in the Hebrew and Arabic view the survey gets displayed like a desktop layout, but very small and very much hidden to the right.

However, what is weird is that the structure of your survey doesn't show me any question group, which afaik is impossible. So there seems to be something fundamentally wrong with your survey structure.

Also, I can see that you have questions with a lot of Javascript, which might cause the issue.

Also weird: In the survey settings (this might be an error in LS6 the option for "group by group" exists twice.

Now, when I switch your survey to question by question, the mobile responsive view kicks in also for arabic (and I assume hebrew).

So this seems to have to do with the scripts that you are using in your survey.

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