I bought 12 months of ComfortUpdate less than 12 months ago...

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4 years 2 weeks ago #138227 by hrcittl
...but my key is reporting as expired.

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4 years 2 weeks ago - 4 years 2 weeks ago #138242 by LouisGac
Hi,

Our payment system says that you ordered a 12 month package the 1.12.2015, but never received the payment confirmation. So your key has not been created.
Last edit: 4 years 2 weeks ago by LouisGac.
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4 years 2 weeks ago #138282 by hrcittl
Oh - that's odd - if I go in and click the "Pay Invoice" button it tells me I've already Paid and cannot pay again.
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